Important Postal Update – US Tariffs. From 5 April 2025, Australian-manufactured goods valued over US$800 are subject to a tariff of 10% on import into the United States via Postal services. 

If you're contacting us to enquire about having your console repaired or modified, please include the following information:

• Type of console and model number
• What, if any damage the console has
• The issues you're experiencing e.g. not powering up or screen not turning on
• What is working e.g. sound still works
• Your location country

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